Question 1

How do I book a session?

Accepted Answer

Simply fill in the form on the site — it routes directly to WhatsApp so we can respond quickly. We typically reply within a few hours and confirm a time together. You're also welcome to reach out by phone or DM.

Question 2

How long does a session take?

Accepted Answer

It depends on breed, coat density, and the service chosen — usually one to three hours. Large or double-coated breeds tend to take longer; smaller breeds less so. We move at your companion's pace, never in a hurry.

Question 3

Can I bring an anxious or reactive dog?

Accepted Answer

Absolutely. The calm, one-on-one setting is exactly for situations like this — no noise, no crowd, no queue. We work step by step, respecting boundaries and keeping the experience as stress-free as possible. The first session can be kept short and positive to build confidence gradually.

Question 4

How often should I book?

Accepted Answer

For most breeds, every four to six weeks works well; curly and long-coated breeds may benefit from a shorter interval. A regular schedule keeps the coat healthy and makes home brushing much easier. At your first visit, we'll suggest a rhythm tailored to your companion's coat type.

Question 5

How is pricing determined?

Accepted Answer

By breed, size, coat density, and the service selected. We confirm the exact price at the appointment — transparently, after meeting your companion — so there are no surprises. You can find general price ranges on the Pricing page.

Question 6

Do you accept cats?

Accepted Answer

Yes. Cats have different stress thresholds than dogs, and our calm, unhurried setup reflects that. Whether it's a routine tidy-up or full grooming for a long-coated breed, cat sessions are available by appointment.

Question 7

Do you offer appointment-based pet grooming in Urla?

Accepted Answer

Yes, Tuana KAYA Pet Grooming offers appointment-based dog and cat grooming in Urla, İzmir. Each session is reserved for one companion at a time, with a calm schedule and no crowded waiting area. You can send your appointment request through the form or WhatsApp.

Question 8

What affects dog grooming prices in Urla?

Accepted Answer

Dog grooming prices in Urla depend on breed, size, coat density, matting, and the service selected. General ranges for small, medium, and large dogs are listed on the Pricing page. The exact price is confirmed transparently at the appointment after seeing your companion.

Question 9

Which areas do you serve?

Accepted Answer

The main service area is Urla, with appointments also available for pet owners coming from Çeşme, Seferihisar, and wider İzmir. The exact address is shared after appointment confirmation. This keeps the salon calm, private, and properly prepared for each pet.

Question 10

Can I book from Çeşme or Seferihisar?

Accepted Answer

Yes, appointments can be planned for clients coming from Çeşme or Seferihisar. We confirm the most suitable day and time over WhatsApp. For long-coated breeds, matted coats, or custom cuts, sharing details in advance helps us plan the session accurately.